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Socialtility - Effective Social Media Management Application

Simplify Your Social Media.

Plan, post, and analyze effortlessly, so you can focus on what matters most, growing your brand.

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Introduction

Welcome to the Socialtility Help Center

Welcome to the Socialtility Help Center! Our goal is to help you get the most out of Socialtility, whether you’re a small business or a large team managing multiple workspaces. Here, you’ll find step-by-step guides, troubleshooting tips, and helpful resources to enhance your social media management experience.

Configuration

Manage your posting schedule, account settings, and webhooks for a seamless experience.

Content

Create and manage posts, calendars, media libraries, and templates with ease.

Profile Management

Manage your profile settings, including name, email, and security features.

Workspace Management

Create, switch, and manage your workspaces effectively.

How to Get Support

We hope that this help resource answers your questions. If you need more help, we offer multiple ways to get support, depending on your needs:

Create a Support Ticket

If you’re encountering issues with the platform, you can submit a support ticket directly through our Support Portal. Here, you’ll be able to log and track your issues, and our support team will assist you as soon as possible. Please note that you need to create an account to submit tickets.

Contact Us for General Questions

If you have any general inquiries or non-customer questions, visit our Contact Us page. This page is open for both customers and non-customers to reach out with questions or feedback.

Join the Socialtility Community

We’re building a community where Socialtility users can exchange ideas, ask questions, and share tips. Stay connected and learn how to make the most of our platform.

  • Submit an Issue: If you encounter a bug or need assistance, let us know by submitting a ticket.
  • Join the Discussion: Join our exclusive Facebook group, Socialtility Insiders, where members connect, share insights, and engage with the Socialtility team.

To help you get started, here are some of our most popular articles:

Thank you for choosing Socialtility. We’re here to ensure that your social media management experience is as smooth and productive as possible. If you have any questions or need assistance, don’t hesitate to contact our support team.

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