Social Accounts Disconnecting

Why Do My Social Accounts Keep Disconnecting?

Social accounts may disconnect due to various factors aimed at protecting your data and ensuring security. Follow these guidelines to prevent unnecessary disconnections:

1. Unique Logins:

   • Do not share social account login credentials between team members. Each person should log in with their own credentials.

2. Admin Access:

   • Ensure that if multiple team members need access, each account has Admin rights for the corresponding Page or group.

3. Consistent Account Management:

   • Only the designated team member who connects your social accounts should manage them. If their role changes, the account may disconnect.

4. Avoid Revoking Access:

   • Do not revoke Socialtility’s access from your social account settings. Doing so will disconnect your account and any connected Pages or groups.

5. Review Permissions Regularly:

   • Periodically review who has access to your Pages and groups and remove any unnecessary users.

6. Use Real Names:

   • Use the same name across platforms to avoid being flagged as suspicious.

7. Follow Community Guidelines:

   • Familiarize yourself with each social network’s policies to avoid posting content that may trigger disconnection.

8. Maintain Account Security:

   • Regularly update your login credentials and monitor for suspicious activity to prevent unauthorized access.

By following these practices, you can reduce the chances of disconnections and keep your social accounts secure.

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