FAQs & Troubleshooting
Turn Off URL Shortener
How to Turn Off the URL Shortener
We use https://rfr.bz as our link shortener for reporting and analytics. We do not recommend turning it off, as doing so will disable tracking for your social posts. However, if you wish to disable it, follow these steps:
- Navigate to Workspace Preferences:
- Go to Workspace Preferences.
- Access Link Shortening:
- Locate the Link Shortening section.
- Disable URL Shortener:
- Uncheck the option for "Shorten and track all shared links."
Warning: Disabling this feature means you will lose link shortening and the ability to track analytics for your social posts. We are exploring integrations with other link shorteners in the future.
Need More Help?
If you're experiencing issues, have questions or need assistance feel free to reach out to our Support Team or consult our FAQs.